When you buy directly from us, we want you to be 100% happy with your purchase experience. We hope you love everything you receive from us, but if you’re less than 100% satisfied, you may return in 14 days after receiving your order or exchange any item(s) within 30 days after your delivery date. Please a contact customer service team member at info@thegrandauto.com if your order is unsatisfactory or doesn’t suit your needs. We want to make it right for you, as quickly and easily as possible.
Please allow 14 days for us to receive and process your return. Original shipping and handling fees are not refundable. We'll credit or refund the value of the items returned and any taxes you were charged less the original shipping charges. Please contact Customer Relations for more information regarding our return policies. Credit card adjustments should appear within two billing cycles.
